Volvo Service Information
- New VIDA Log-in Procedure June 18, 2024
The new log-in procedure for VIDA from June 18th, 2024 will require you to enter not only your VIDA user ID but additionally a specific e-mail suffix. Enter your VIDA user ID + @volvocars.biz.
Example j-smith@volvocars.biz
Your browser will open a password page, enter your password, and sign in. At the VIDA login page, there will also be a support link available named “Need help with the Login?” This link will open a popup window also describing how to log in.
Volvo OEM Information
This page contains links to diagnostic, repair and service information provided by Volvo, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Volvo Vehicle Security Information (key codes, immobilizer reset procedures, etc.) requires an approved account under the Vehicle Security Professional program.
Service, repair and security data is available for all Volvo vehicles sold in Canada.
How to set up accounts with Volvo: Register for an account HERE. Information for new users is available HERE.
Register
Set up an account with Volvo
Service Information
Volvo "Bookstore"
technical information website
Subscription pricing
Subscription terms and prices
Reprogramming
Must subscribe to
VIDA system
Scan Tools
Diagnostic tool listings
Hybrid/EV Support
Volvo emergency response guides
Vehicle Security
For registered VSPs
System Requirements
To access & use the VIDA system
Support
Knowledge base
Training
Volvo training books
& online courses
Special Tools
Volvo special tools
Position Statements
Collision repair info and position statements
Third Party Resources
Collision Matrix Chart
I-CAR RTS collision repair information
Collision Uniform Procedures
I-CAR RTS website
FAQs
Frequently Asked Questions
Volvo Position Statements
Frequently Asked Questions
Visit the service information website, register for an acount, purchase a subscription. Place cursor over “VIDA” in header bar, click on “How to Download Software to the Vehicle Using VIDA”.
Reprogramming of vehicle modules was phased in starting with 1999 model year.
2004 and newer vehicles are compatible with J2534 reprogramming. Limited reprogramming capabilities for some older models. Matrix under revision. For access to J-2534 Information on the Volvo service information website:
- Click “VIDA” on the Home Page.
- Click “VIDA Install Link” in the left menu.
To determine if reprogramming is needed, the technician must establish a connection to the vehicle via Volvo’s OEM diagnostic equipment or an approved J2534 interface, then reference www.volvotechinfo.com for applicable service information.
Volvo has made available a complete computer system to aid technicians in the repair of Volvo vehicles. VIDA (Vehicle Information and Diagnostics for Aftersales) is a source for parts information, product specifications, fault tracing, diagnostic procedures and vehicle communication services. Along with a subscription to VIDA, the technician will require an approved J2534 pass through device.
Honda’s SAE J2534 software, when used with a J2534 pass-thru device, will automatically check for the latest vehicle calibration information.
VIDA system requirements are listed here.