Subaru Service Information
This page contains links to diagnostic, repair and service information provided by Subaru, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Subaru Vehicle Security Information (key codes, immobilizer reset procedures, etc.) is not available for Canadian vehicles, however, can be accessed by Canadian repairers for US vehicles. Requires an approved account under the Vehicle Security Professional program.
Service and repair data is available for all Subaru vehicles sold in Canada.
How to set up accounts with Subaru: Go to the new account registration page, complete all requested information.
Subaru OEM Information
NOTE: Subaru requires account registration before you can access any types of information.
Register
Set up an account with Subaru
Service Information
Requires
account registration
Vehicle Security
For US vehicles only
Position Statements
Collision repair info and position statements
Special Service Tools
Access special service tools
Diagnostic Equipment
Access diagnostic software and hardware
Third Party Resources
Collision Matrix Chart
I-CAR RTS collision repair information
Collision Uniform Procedures
I-CAR RTS website
FAQs
Frequently Asked Questions
Subaru Position Statements
Frequently Asked Questions
Please consult the free space area under “Special Tool Information” on the Subaru Technical Information System (STIS) website. For additional information regarding applicable reprogramming refer to Subaru Technical Service Bulletins available to subscribers on STIS.
Subaru has no reprogramming capability for model years 1996-1998. ECM reprogramming is available starting with our 1999 model to current model year vehicles.
For access to J2534 information, please click here.
Available pre-J2534 reprogramming and J2534 pass thru reprogramming files are can be viewed on STIS here.
Note: The ECM (or TCM) being reprogrammed may already contain some or all of the reprogramming files listed in the Reprogramming J2534 Files chart shown by release date. It is possible to damage the vehicles ECM/ TCM during the reprogramming event. Once the reprogramming process has started, it is recommended not to interrupt the process until the event is completed. If you experience any problems, please contact your scan tool maker for further instructions.
Subaru of America, Inc., does not offer a dealer diagnostic tool rental program or any lease arrangements.
Aftermarket diagnostic hardware & software is available here.
Subaru reprogramming files are obtained with a subscription to SSM4 from PDI technologies. The SSM4 subscription includes access to the Flashwrite2 & SearchFlashwrite applications for ECM updates. You can obtain updates via SSM4 Subscription at this time.