Mercedes-Benz Service Information

This page contains links to diagnostic, repair and service information provided by Mercedes-Benz, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Vehicle Security Information (key codes, immobilizer reset procedures, etc.) is not available from Mercedes-Benz in Canada. To purchase parts under the Mercedes-Benz TRP (Theft Relevant Parts) program in Canada, see MB Canada’s TRP Policy here.

Service and repair data is available for all Mercedes-Benz vehicles sold in Canada, including Smart and Sprinter.

Mercedes-Benz OEM Information

Includes Smart, Sprinter

NOTE: MB Canada requires you to register for an account before you can access any information. The Home Page includes links to all available information.


Set up an account
with MB Canada

Service Information

MB Canada technical information website

Third Party Resources

Matrix Chart

I-CAR RTS collision repair information

Uniform Procedures

I-CAR RTS website